8 reviews to 41 in twelve weeks. Compliantly.
A three-practitioner physio clinic struggling to convert new patient searches. Kate rebuilt review flow within health advertising rules.
Where they started.
The clinic could not send generic review requests without risking compliance issues, and review responses had to avoid confirming treatment details. The team had no time to write suburb pages or manage a blog.
What Kate did.
Kate drafted every review request and reply within Ahpra advertising guidelines, with owner approval before sending.
AEO schema published so the clinic appears when patients ask Google AI for a physio in Hyde Park.
Suburb pages for the four surrounding areas the clinic services, each with the correct scope of practice.
Monday briefings surfaced the single most important action each week.
What changed.
Reviews grew from 8 to 41 in twelve weeks with zero compliance flags. Ranking moved from #14 to #5. The clinic hired a fourth practitioner to meet demand.
"The compliance side was what stopped us before. Kate handles it properly and I approve before anything goes out.
