All case studies
CaféPalm Beach, QLD·120 days

Weekend regulars, weekday queues. Local search did the rest.

A specialty café with great coffee and quiet Tuesdays. Kate turned Google Maps discovery into a reliable weekday traffic driver.

The Palm Beach Brew
The Palm Beach Brew
Maps ranking
#9#2
Position, 120 days
Weekend reviews
4 / mo17 / mo
Google reviews
Weekday covers
62 / day104 / day
Average
The challenge

Where they started.

The Brew ranked well on weekends but disappeared from Maps on weekday searches. Their Google Business Profile had not been posted to in six months, and review requests were manual and inconsistent.

Kate's approach

What Kate did.

  • Kate scheduled weekly Google Business posts, weighted toward Friday afternoons where views were 3x higher.

  • Table-top QR codes linked to the review page, with Kate drafting a thank-you reply to every incoming review.

  • A monthly local guide article published to the site, targeting 'best coffee Palm Beach' style intent.

  • Weather-triggered campaigns for rainy Sundays and heatwave iced-coffee days.

The results

What changed.

Weekday foot traffic rose 68%. The café now ranks #2 across every relevant Palm Beach search. Review volume tripled and the owner reports fewer no-shows on bookings.

"

I never had time for marketing before service. Kate does it while I'm on the machine.

Elena, owner, The Palm Beach Brew

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